The terms that govern this website, our client engagements, and the products we operate. Plain language, and short enough to actually read.
These terms are between you and Omelatte FZ-LLC, a company registered in Ras Al Khaimah, United Arab Emirates. By using omelatte.com you accept them. If you do not, please do not use the site.
Where we have signed a separate agreement with you — a statement of work, a master services agreement, or a product subscription agreement — that document governs the engagement and these terms fill only the gaps it leaves.
The site is provided for information. You may read it, share links to it, and contact us through it. You may not attempt to breach its security, scrape it at a volume that degrades service for others, misrepresent your identity when contacting us, or use it to send anything unlawful.
We may change, suspend or withdraw any part of the site without notice. We aim to keep it available but we do not guarantee uninterrupted access.
Nothing on this site is an offer capable of acceptance. Prices, timelines and scope described here are indicative. A project begins when both parties sign a statement of work setting out deliverables, milestones, fees and payment terms.
Fees are as stated in the signed statement of work, in the currency named there, and exclusive of UAE VAT and any applicable taxes unless stated otherwise. Invoices are payable within the agreed term; late payment may pause work.
On full payment, ownership of the bespoke deliverables created for you transfers to you. We retain ownership of our pre-existing tools, frameworks, libraries and general know-how, and grant you a perpetual licence to use them as embedded in your deliverables. Third-party and open-source components remain under their own licences.
Each party keeps the other's confidential information confidential, uses it only for the engagement, and returns or destroys it on request. This survives the end of the engagement.
Unless you tell us otherwise in writing, we may describe the work publicly and show it in our portfolio, without disclosing anything confidential.
Ledgerly and PeerMed are operated under their own subscription agreements, which set out plans, fees, service levels, data handling and termination. Those agreements govern the products; these terms do not override them.
Product subscriptions are billed in advance in the currency shown at purchase, with UAE VAT applied where relevant. Upgrades take effect immediately. Fees already paid for a current period are not refundable except where the law requires it.
Neither product substitutes for professional judgment. Ledgerly assists with accounting and VAT preparation; it does not provide tax advice, does not replace a qualified accountant, and responsibility for what is filed remains with the filer. PeerMed supports clinical peer review; it is not an emergency escalation tool and clinical liability remains with the treating clinician.
Our themes — Sweet, Grove and Zero — are sold through the Shopify Theme Store and are governed by Shopify's own terms of purchase, licensing and refunds. We provide theme support at cs@omelatte.com in line with the Theme Store's support requirements.
A theme licence permits use on the store it was purchased for. Customisation work we perform on a theme is a separate engagement under section 03.
The Omelatte name, logo, site design, written content and images are ours or used under licence. You may not copy, reproduce or adapt them for commercial use without written permission. Product and company names belonging to others are their trademarks.
We perform our services with reasonable skill and care, by people competent to do the work. Beyond that, the website and its content are provided as they are, without further warranty of accuracy, availability or fitness for a particular purpose.
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, or loss of data. Our total liability arising from an engagement is limited to the fees paid to us under that engagement in the twelve months before the claim arose.
Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
This site links to external services, including the Shopify Theme Store. We are not responsible for their content, terms or privacy practices. Following an external link is at your own discretion.
Either party may end an engagement in line with the notice provisions in the signed statement of work. On termination you pay for work performed up to that point, we hand over completed deliverables that have been paid for, and each party returns the other's confidential material.
These terms are governed by the laws of the United Arab Emirates. Disputes are subject to the exclusive jurisdiction of the courts of Ras Al Khaimah, unless a signed agreement between us names a different forum. We would always rather resolve a disagreement in a conversation than in a court, and we will engage in good faith before either party escalates.
We may update these terms. The version published here at the time you use the site is the one that applies. Changes affecting an active engagement are agreed with you in writing rather than imposed by an edit to this page.
If a clause affects how you want to work with us, tell us. Most of this is negotiable in a statement of work.